Swiggy is Hiring: Account Manager – Hyderabad, Telangana, India

 

@https://careers.swiggy.com/

Exciting Career Opportunity: Partner Relationship Manager – Dine-Out Business

Role Overview

Are you passionate about building strong business relationships and driving growth? As a Partner Relationship Manager, you will onboard and manage 70-80 partner accounts in your designated territory, helping to expand the Dine-Out business and generate a Gross Merchandise Value (GMV) of ₹80-90 lakh per month.

Your success will depend on market-specific targets across India 1 and India 2 regions, ensuring consistent revenue growth through strategic partnerships and optimized restaurant operations.

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Key Responsibilities

1. Partner Onboarding & Relationship Management

• Engage with new restaurant partners, explain requirements, and coordinate with internal teams for a smooth onboarding process.

• Conduct periodic check-ins with existing partners to ensure accurate Restaurant Display Page (RDP) content and high-quality image coverage.

• Drive month-on-month growth by presenting the benefits of Dine-Out plans & promotions and encouraging investment from partners.

• Align offers, marketing activities, and operational plans to ensure successful campaign execution and event participation.

• Resolve critical issues such as diner payout disputes to maintain seamless transactions for customers and partners.

• Develop customized growth strategies for each account while staying ahead of competitor activities.

2. Data Interpretation & Business Performance Analysis

• Leverage restaurant dashboards to extract key performance insights and guide partners in optimizing conversions.

• Assess partner investments in competitors through market observations and strategic discussions.

• Encourage partners to match or exceed competitor investments in discounts, commissions, and advertising by demonstrating data-driven benefits.

3. Stakeholder Coordination

• Collaborate with various teams for operational efficiency:

  • Partner Support (RDP content, discount modifications)

  • Sales Operations (competitor insights, festival data)

  • Finance (reconciliation, GST queries, payout concerns)

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Essential Skills & Competencies

Functional Expertise

✔ In-depth understanding of Dine-Out offerings and growth levers.
✔ Knowledge of essential business metrics:

• Operating hours of restaurants

• Advertising revenue per order (Ads RPO)

• Commission revenue per order and its key drivers like Average Order Value (AOV)
  ✔ Proficiency in data analysis tools: CMS, Power BI, Compass, Salesmate.
  ✔ Ability to assess conversion funnel performance across weekly, monthly, and daily transactions.

Desired Qualifications & Skills

🎓 Graduate with 1.5 to 3 years of field sales experience.
💬 Fluency in local language and working knowledge of English.
📊 Experience in e-commerce operations and digital marketing strategies.
🔥 Confident, persuasive, and a go-getter with exceptional communication and sales skills.
🤝 Strong team player with the ability to work with diverse stakeholders.
📊 Excel proficiency for data-driven decision-making.
🕒 Flexibility to adapt to restaurant business hours.

Why Join Swiggy?

🚀 Fast-growing industry with excellent career advancement opportunities.
🎯 Hands-on experience in restaurant business expansion and data-driven sales strategies.
💡 Work alongside industry experts and sharpen your negotiation and leadership skills.

📢 Take your sales career to new heights! Apply now and be a part of a high-impact team driving the future of dining experiences.

CLICK HERE TO KNOW MORE ABOUT THIS JOB

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Disclaimer: This blog post is intended solely for sharing job opportunities with individuals seeking employment in Hyderabad with Swiggy. We do not guarantee job placement or recruitment. Interested candidates should apply directly through official channels. 🚀